Shipping policy

1. Free Shipping on all products purchased on this website.

  • We currently ship to the Canada,United Kingdom and United States (Shipping to U.S. overseas territories is currently unavailable) with free shipping policy.
  • Other regions are not available for shipping at this time.

2. Order cut off time： 3:00 p.m. China Standard Time (CST)

3. Delivery time:

  • United States: 10-17 business days
  • Canada: 13-20 business days
  • United Kingdom：9-15 business days

Estimated delivery time is the sum of handling time and shipping time. The details of handling time and shipping time are as follows:

   Handling time (days) 

  • We commit to processing and shipping your order within 3-5 business days after receiving your payment. Please note that holidays or special circumstances (including but are not limited to: major shopping events (e.g., Black Friday, Singles' Day), natural disasters, carrier delays) may cause delays, and we will notify you in advance via email.

    Shipping time (days) 

  • United States: 7-12 business days
  • Canada: 10-15 business days
  • United Kingdom：6-10 business days

Actual delivery times may also vary depending on the destination’s geographic location and customs clearance processes. Please be patient and monitor tracking updates.

4. Customs Duties

  • Per the customs policies of different countries, customs duties for customers in the United States(U.S. overseas territories not included), Canada and the United Kingdom will be covered by us.

5. Courier Services and Shipping Notification:

  • We partner with reliable international courier services, including YunExpress and 4PX.
  • Tracking information will be sent to you via email or your Shopify account after shipping. Please keep this information safe.

6. Delivery Failure:

  • If the delivery fails due to the buyer's non-cooperation (e.g., incorrect or invalid shipping address, recipient unavailable) or if the buyer refuses to accept the package, the package will be returned. The buyer shall bear the cost of return shipping.

7. Additional Information

  • In case of delays due to force majeure (e.g., natural disasters or policy restrictions), we will communicate with you via email and provide solutions as best we can.

Should you have any shipping-related questions, please contact us:

Contact person: Sophie Yan;

 Email: sophieyan@ranshitech.com;

Telephone:+86 13922126793;

Customer service time :

08:00 to 22:00 China Standard Time (CST), Monday-Friday ;